Privacy policy

Privacy Policy for Zetawise – Premium Framed Wall Art Store

Last updated: July 16, 2026

Zetawise operates this store and website, including all related information, content, features, tools, products, and services (the "Services") to provide you with premium framed wall art and personalized custom framed artwork. Zetawise is powered by Shopify, enabling us to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us via the Services. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read and understood this Privacy Policy, and agree to the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

"Personal information" refers to information that identifies or can reasonably be linked to you or another person. It does not include information that is anonymized or de-identified such that it can no longer identify or be reasonably linked to you.

We may collect or process the following types of personal information, depending on how you interact with the Services:

  • Contact Information: Name, address, billing and shipping addresses, phone number, and email address.
  • Financial Information: Credit card, debit card, or financial account numbers, payment details, transaction information, and payment confirmation.
  • Account Information: Username, password, security questions, preferences, and settings.
  • Transaction Information: Items you view, add to your cart, purchase, return, exchange, or cancel, shipping preferences, order history, and transaction details.
  • Communications: Information included in communications with us, such as customer support inquiries.
  • Device Information: Device details, browser data, network information, IP address, and other unique identifiers.
  • Usage Information: Data regarding your interactions with the Services, including how you navigate or interact with our website.

Personal Information Sources

We may collect personal information from these sources:

  • Directly from You: When you create an account, visit, use the Services, or communicate with us.
  • Automatically through the Services: Information collected from your device when using our products or visiting our site, using cookies and similar technologies.
  • From Service Providers: When we use third-party services to facilitate certain processes like payment processing, data analytics, and customer support.
  • From Partners or Third Parties: Including marketing and advertising platforms.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services: To process and fulfill orders, coordinate printing and shipping through our fulfillment partners, customize your shopping experience, send order and shipping updates, manage transactions, and provide customer support.

  • Custom Artwork Fulfillment: For custom artwork orders, we may use the images, text, or other information you provide solely for the purpose of creating and fulfilling your personalized product. We do not use these materials for marketing purposes without your explicit consent.
  • Marketing and Advertising: To send promotional communications via email or show relevant ads, including ads based on your purchase history or items you’ve added to your cart.
  • Security and Fraud Prevention: To authenticate your account, prevent fraud, and ensure a secure shopping experience.
  • Customer Communication: To respond to inquiries, provide support, and maintain a business relationship.
  • Legal Compliance: To comply with applicable laws or respond to legal processes, including law enforcement requests or civil litigation.

How We Disclose Personal Information

We may disclose your personal information in certain situations, including:

  • With Shopify and Trusted Service Providers: Including payment processors, printing and fulfillment partners, shipping carriers, IT providers, customer support providers, and marketing services necessary to operate our store and deliver your orders.
  • With Business and Marketing Partners: To provide targeted ads based on your activity across different sites and services.
  • When Required by Law: To comply with legal obligations or respond to valid legal processes like subpoenas or court orders.
  • Relationship with Shopify

Our store is hosted by Shopify, which processes personal information about your access to and use of the Services. Shopify and third parties may store and process your personal information in countries other than your residence. To learn more, you can review the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe your child has provided personal information, please contact us to request its deletion.

Security and Retention of Your Information

While we use reasonable security measures to protect your personal information, no method of transmission is 100% secure. We retain your personal information only as long as necessary for the purposes outlined here.

Your Rights and Choices

Depending on your location, you may have rights over your personal information, such as:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request corrections to inaccurate personal information.
  • Right to Portability: Request a copy of your personal information in a portable format.
  • Managing Communication Preferences: Opt out of promotional communications via the unsubscribe option.

For more details, you can contact us at issashadi200@gmail.com or through our contact page.

Complaints

If you have complaints about how we handle your personal information, please contact us. Depending on your location, you may also lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside the country you reside in, ensuring that the transfer complies with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes by updating the "Last Updated" date or providing other notice as required.

Contact

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at thezetawise@gmail.com or via our Contact page.

Business Address:
Al-Fuhais Circle
Amman 19152
Jordan